Return & Refund Policy
Return & Refund Policy
Thank you for shopping with us! We want you to have a smooth and satisfying experience.
Return Eligibility
You may request a return within 14 days of receiving your order. To be eligible, the item must be unused, in its original condition, and in the original packaging.
Damaged or Defective Products
If you receive a damaged or defective product, you must notify us within 5 days of receiving your order to be eligible for a return or replacement.
Return Process
To initiate a return, please email us at trendiva0126@gmail.com with your order details and reason for return. Our team will guide you through the next steps.
Refund Process
Once we receive and inspect the returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within a few business days.
Important Notes
-
Returns requested after the specified timelines may not be accepted.
-
Items that do not meet the return conditions may be rejected.
Contact Us
For any questions or assistance, feel free to reach out to us at:
trendiva0126@gmail.com
Thank you for choosing us! 💛